Privacy Policy for Jen Hatmaker

Privacy Policy

Last Updated: October 20, 2023

Thank you for visiting the www.jenhatmaker.com (the “Site. Electronic privacy rights and protecting your privacy are important to Jen Hatmaker. This Privacy Policy covers information obtained from customers, potential customers (consumers), and website visitors, This Privacy Policy describes how Jen Hatmaker collects, uses, shares, and safeguards the information you may provide on our Site. 

Please note that this Privacy Policy, in addition to the Site’s Terms of Use, governs your use of the Site. If you do not consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy, please do not access or use the Site.

While the use of our Site is mainly intended for users in the United States, we understand that some of our users may reside elsewhere. If you are located outside of the United States, please note that by using our services, website, and/or app, you may be transferring your personal information to a country that does not have the same data protection laws as your home country.

Personal Information means any information that, when used alone or combined with other personal or identifying information, can be used to identify an individual, family, or household.

Aggregate Information means data derived from Personal Information and obtained by us from other sources in aggregated, anonymous form that does not identify any individual. Subject to applicable laws and regulations, we use Aggregate Information to understand our customers and to develop, improve and/or market our Services. We may provide Aggregate Information to Third Parties.

Third Parties means vendors, agents, contractors, or affiliates that provide services to or on behalf of Jen Hatmaker, and certain parties with which we have a business relationship.

You means any Jen Hatmaker customer, a consumer seeking Jen Hatmaker goods or services, or a Site visitor.

INFORMATION COLLECTION AND USE

Information You Provide

Jen Hatmaker is committed to collecting only the information that is necessary to provide goods and services to you or to comply with applicable law. We receive, store, and process information, including Personal Information, that you make available to us based on our business relationship (or our potential business relationship) with you, or by using or accessing our website or other online services. 

Examples include:

• The information you provide to us when you create an account (e.g. ME COURSE, Jen Hatmaker Book Club), such as your name, address, phone number, and email address;
• Billing and payment information you provide to our third-party payment processor in order to pay for goods or services, including your financial information (such as bank account and/or credit/debit card numbers), and Social Security Number;
• Information used to visit, register for, manage, or access your online account, such as your account number, name, address, phone number, email address, and other unique identifiers such as a username and password;
• Information you give us when you communicate with Jen Hatmaker and/or any of its representatives; and
• Information you give us when you respond to surveys or participate in promotions;

Automatic Collection and Cookies

Web users have the right to browse the Site anonymously. Simply browsing the Site does not pass any of your personal information to Jen Hatmaker.

Like many other Websites, the Site may use a standard technology called a “cookie” to collect information about how you use the Site. Cookies are small text files that websites can send to your browser for storage on your computer. Cookies make your internet use easier by saving your status and preferences about a website.

These cookies may be used anonymously to document analytics about pages visited on our Site for statistical usage. Additionally, if your activity on the Site is initiated by clicking on a link from a marketing email or if you have submitted a form on the Site in order to download digital materials, information about your activity and the pages you visit are collected so that we can more effectively display information to you that is relevant to your needs and interests. We have never and will never sell any of this data to third parties.

Most web browser software automatically accepts cookies, but you can change your browser settings to prevent that if you do not wish to store the information on your computer. How to turn off all cookies differs for each web browser (e.g., Internet Explorer, Chrome, etc.) so you may wish to consult your browser’s “Help” menu for additional information. Note that if you choose to turn off our cookies using the features of your web browser, it may prevent certain features of the Site for operating optimally for you. We do not link cookies to other personally identifiable information about you.

Online Tracking How We Respond to Do Not Track Signals

Online tracking is the collection of data about an individual’s Internet activity used to deliver targeted advertisements and for other purposes. Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to websites that a visitor does not want to have his/her online activity and behavior tracked. If an online service elects to respond to a particular DNT signal, the service may refrain from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators, including Jen Hatmaker, do not take action to respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.

How We Use the Information We Collect

We use your information to provide the goods or services you requested and support our business functions. For example, we may use your information to:

• Fulfill your requests and communicate with you about those requests;
• Help you quickly find and/or receive information about any purchases;
• Register and service your account;
• Provide customer service;
• Alert you to our updated information and services and provide more complete services and website content;
• Notify you of goods and services we offer in which you may be interested;
• Improve the content of our websites for your use;
• Protect the security of our websites and our business.

We do not use techniques that collect personal information without your knowledge, or sell email addresses or provide any personal information submitted through our Site to any third parties for direct marketing purposes. If you choose to withhold personal information from us, we may not be able to provide you with the services you request.

How We May Share the Personal Information We Collect with Third Parties

Except as set out in this Privacy Policy, we do not sell, trade, or otherwise transfer your personal information to third parties.

We may share Personal Information in certain circumstances, such as:

• to third parties and/or service providers who are providing the product(s), service(s), or information you requested. These third parties are not allowed to use your Personal Information except for the purpose of providing these product(s) and/or services;
• to third parties who are providing service(s) to Jen Hatmaker (for example, third-parties performing credit card processing, credit reporting agencies, electronic bill payment services, debt collection services). These companies are authorized to use your Personal Information only as necessary to provide these services to us. In some instances, these third parties may collect Personal Information directly from you, rather than by means of Jen Hatmaker providing that information to third parties;
• to selected third parties for their direct marketing purposes. Please see below for your choices regarding this sharing;
• undergoing business transitions; in the event Jen Hatmaker experiences a business transition, such as a merger or acquisition, or selling a portion of its assets, Personal Information will, in most instances, transfer as part of that business transition;
• when Jen Hatmaker has formed a good-faith belief that disclosure of information is necessary to protect the rights and property of Jen Hatmaker, or other Jen Hatmaker customers; 
• assisting emergency responders in situations of immediate threat to life or property;
• when allowed or required by law or regulation or when our legal counsel has a good-faith belief that a warrant, subpoena or court order requires the disclosure; or
• with your consent. 

How Use Information for SMS Marketing Services

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

SECURITY

Jen Hatmaker is fully committed to data security. You should note that no Internet transmission is ever fully secure or error-free, which is why we make no warranties as to the security of any information that you submit electronically as this will be done at your own risk. However, we take precautions to help to protect your personal information from unauthorized access, theft, alteration, loss or misuse. Jen Hatmaker takes appropriate steps to communicate our privacy policy and guidelines to all employees. For more information about individual privacy rights on the Internet, see the Online Privacy Alliance at www.privacyalliance.org.

Links to Other Sites

The Site may provide links to other websites. Please be aware that these other websites are not under Jen Hatmaker’s control and that this Privacy Policy and the Terms of Use referred to above do not apply to such linked websites. Consequently, we encourage you to read the privacy policy and terms and conditions of use of every website you visit.

Jen Hatmaker makes no representations whatsoever about any other website which you may access through links from this Site. In addition, a link to a website does not mean that Jen Hatmaker endorses or accepts any responsibility for the content, or the use, of such website.

Obtaining and Correcting Information

If you wish to know the Personal Information we have collected from you through your use of our website or otherwise, or if you believe we have obtained inaccurate information about you, please contact us using the information provided in the “Contact Information” section below. 

Choice

In some cases, we may contact you to let you know about new products or services that may be of interest to you. In addition, we may share your information with business partners in order for them to market their products and services to you. If you do not wish to be contacted by us or by these third parties for this purpose, you may “opt-out” of receiving such information by contacting us using the information in the “Contact Information” section below.

Marketing emails you receive from us include an unsubscribe instruction (usually found at the bottom of the email) that you may use to opt out of receive future marketing-related emails.

Except as stated in this Privacy Policy, Jen Hatmaker’s corporate policy is not to rent, sell, or otherwise permit access by third parties to databases containing your personal information.

Contact Information

If you have questions about this Privacy Policy or wish to contact us concerning Personal Information you provided to us, please contact us at the following:

Email: [email protected] (please use “Privacy” in the subject line)

Jen Hatmaker c/o The Chandy Group

Attn: Cybersecurity

11625 Custer Rd., #110-354

Frisco, TX 75035

Amendments

Jen Hatmaker reserves the right to change this Privacy Policy, and any of our procedures concerning our practices for managing personal information, at any time and without prior notice, subject to applicable law. If we have modified or amended this Privacy Policy, we will post the most current version on our Site and note at the top of the page the date the Privacy Policy was last updated. Any changes that are made to this Privacy Policy will apply both to any personal information that we hold prior to the effective date of the amended Privacy Policy, and to any personal information that we collect on or after such effective date.